Legal

Privacy Policy

Last updated, 21 October 2026

01 Introduction

This policy explains how Brick Box Electricals collects, uses, and protects your information when you use this website or place an order with us. Brick Box is a multi-brand electricals retailer based in Lucknow, Uttar Pradesh.

By using this site, you agree to the practices described here. If anything is unclear, reach out using the contact details at the bottom of this page.

02 Information we collect

  • Name, phone number, and delivery address, when you place an order or book a home visit
  • Order history and purchase details
  • Payment confirmation, processed through our payment gateway, we do not store your card or UPI details
  • Basic site usage data, pages viewed, device type, for improving the site

03 How we use it

  • To process and dispatch your order
  • To send order and delivery updates
  • To respond to support requests and warranty claims
  • To send offers or updates, only if you have opted in

04 How we share it

We share order details with our delivery partners to fulfil your order, and with the relevant brand only where needed for warranty registration. We do not sell your information to any third party.

Brands we carry: Havells, Polycab, Goldmedal, Atomberg, Kolors, and Blurio.

05 Data storage and security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

06 Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time. Contact us using the details below and we will respond within a reasonable timeframe.

07 Cookies

We use basic session cookies to keep items in your cart as you browse. We do not use third-party advertising trackers.

08 Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the most recent version.

09 Contact

For privacy related questions, reach us at webazu.brickbox@gmail.com or call +91 97211 39333.

Have a question about your data?

Our support team is happy to help.

Contact us