At BrickBox, we are committed to delivering your orders safely and on time across India. This Shipping Policy outlines our delivery process, timelines, and related terms.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- You will receive an order confirmation and tracking details once your order is shipped
2. Shipping Coverage
- We offer shipping across India
- Delivery availability may vary depending on your location and serviceable areas
3. Delivery Time
- Standard delivery time is 3–7 business days
- Delivery timelines may vary based on location, product availability, and courier service
- Remote or non-serviceable areas may take additional time
4. Shipping Charges
- Free shipping on selected products or orders above a certain value (if applicable)
- Shipping charges, if any, will be displayed at checkout before payment
5. Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS
- You can track your order using the provided tracking link
6. Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
- Natural disasters or unforeseen circumstances
- Courier partner delays
- High order volume during sales or festive seasons
BrickBox is not liable for delays caused by external factors but will assist you in tracking your order.
7. Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us within 48 hours of delivery
- Share images and order details for quick resolution
8. Address & Contact Details
- Please ensure that your shipping address and contact details are accurate
- BrickBox is not responsible for delays or losses due to incorrect information
9. Contact Us
For any shipping-related queries, feel free to contact us:
BrickBox
Address: 7A/454, Vrindavan Yojna, Lower Ground, Gitanjali Tower, Lucknow, Uttar Pradesh – 226029
Email: Info@brickbox.co.in
Phone: +91-9721139333
