Terms of service

Welcome to BrickBox. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.


1. General Terms

  • By using this website, you confirm that you are at least 18 years old or using it under the supervision of a guardian
  • We reserve the right to update or modify these terms at any time without prior notice
  • Continued use of the website constitutes acceptance of these terms

2. Products & Services

  • All products listed on BrickBox are subject to availability
  • We make every effort to display accurate product descriptions, images, and pricing
  • However, errors may occur, and we reserve the right to correct them without prior notice

3. Pricing & Payments

  • All prices are listed in INR and are inclusive/exclusive of applicable taxes as mentioned
  • We accept multiple payment methods including UPI, debit/credit cards, net banking, and Cash on Delivery (COD)
  • BrickBox reserves the right to cancel any order due to pricing errors or suspicious transactions

4. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment or order placement
  • We reserve the right to cancel or refuse any order at our discretion
  • Customers can cancel orders before shipment; after shipping, cancellation is not allowed

5. Shipping & Delivery

  • We aim to deliver products within the estimated timeframe
  • Delivery times may vary based on location and external factors
  • BrickBox is not liable for delays caused by courier partners or unforeseen circumstances

6. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy
  • Customers must follow the specified process to request returns or replacements

7. User Responsibilities

By using our website, you agree:

  • Not to misuse or disrupt the website
  • Not to provide false or misleading information
  • Not to engage in fraudulent activities

Any violation may result in termination of access.


8. Intellectual Property

  • All content on this website including text, images, logos, and design is the property of BrickBox
  • Unauthorized use, reproduction, or distribution is strictly prohibited

9. Limitation of Liability

  • BrickBox is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • Our liability is limited to the value of the purchased product

10. Third-Party Links

  • Our website may contain links to third-party websites
  • We are not responsible for the content or policies of these external sites

11. Privacy

  • Your use of our website is also governed by our Privacy Policy

12. Governing Law

  • These terms are governed by the laws of India
  • Any disputes shall be subject to the jurisdiction of Lucknow, Uttar Pradesh

13. Contact Information

If you have any questions regarding these Terms of Service, you can contact us:

BrickBox
Address: 7A/454, Vrindavan Yojna, Lower Ground, Gitanjali Tower, Lucknow, Uttar Pradesh – 226029
Email: Info@brickbox.co.in
Phone: +91-9721139333